Privacy policy

This privacy policy explains how Runnymede Gifts collects and uses personal data when you use our website, apply for a trade account, place orders or contact us.

Who we are

Runnymede Gifts is a UK-based family business supplying trade giftware. For data protection enquiries, please contact us using the details on our contact page.

What we collect

We may collect business and contact details (such as name, email, phone, company name and delivery address), order history, account credentials and correspondence when you apply for an account, place orders or submit enquiries.

How we use your data

We use personal data to manage trade accounts, process orders, respond to enquiries, provide customer support and meet legal or accounting obligations. We do not sell your personal data.

Legal basis

We process data where necessary to perform a contract with you, where required by law, and where we have a legitimate interest in operating our trade business (such as responding to enquiries and maintaining order records).

Retention

We retain account and order information for as long as needed to provide our services and meet legal requirements. We do not automatically delete customer accounts or order history.

Storage and security

Data is hosted in the UK/EU (Supabase London region). We take reasonable steps to protect information against unauthorised access, loss or misuse.

Your rights

Under UK GDPR you may have rights to access, rectify or erase your personal data, restrict or object to processing, and request data portability where applicable. Contact us to exercise these rights.

Cookies

See our cookie policy for information about cookies and analytics.